Optimize your
Google listing,
on autopilot.
UpSeen messages your customers on WhatsApp for Google reviews, and answers when they reply. Replies, listing upkeep and rankings handled too.
Every visit ends
with a message.
UpSeen Connect plugs into the booking or point-of-sale system you already use. When a visit ends, UpSeen messages them on WhatsApp. When they reply, your AI agent answers. Same thread, same number, for reminders and win-backs too.
On WhatsApp,
not a robot blast.
Most review tools blast SMS from a short code. UpSeen Connect messages on WhatsApp, one person at a time. Review asks today, appointment reminders and win-backs from the same thread.
- Short code
- Same text for everyone
- Filtered as marketing
- A middleman page before Google
- Nobody to reply to
- Real WhatsApp number
- Their name on a photo
- Lands in WhatsApp
- Straight to your Google review
- They reply, an agent answers
Your Google Business Profile,
on autopilot.
Reviews are the headline. The rest of the listing runs too.
Inbox and AI agents
Every conversation in one inbox. An AI agent for each kind of message answers in a minute, in your voice. You see every thread and can take any over; what you write teaches your agents.
Best pasta in town, and they remembered my name.
Thanks Maya! Friday special has your name on it.
Review replies
Every review answered, in your voice. We flag reviews that break Google policy and get them removed.
Rank heatmaps
Where you rank, block by block. Before UpSeen, and after.
Competitor tracking
Who is above you, and why.
Automated profile updates
Hours and details kept right, hands off. Description and services tuned to your keywords, questions on your listing answered, nothing for you to do.
Multi-location
Every location, one dashboard.
Monthly report
One page. No login.
Hey Sarah, Bella here. Luigi’s, two doors down, is our partner now: free tiramisu with lunch this week (I’ve had three, zero regrets). Say Bella sent you 💜
DeliveredUpSeen Neighbors
Coming soon: UpSeen businesses nearby that are not competitors introduce each other on WhatsApp, only to customers who said yes. Their regulars hear about you, yours hear about them.
Maya R. In your libraryUpSeen Visits
Coming soon: fill your slow hours with an offer. Locals visit, check in, and take a photo you can use anywhere. Rewards are for the visit, never for reviews.
What would UpSeen do foryourbusiness?
Works with the tools you already use.
Anything that can send a webhook when a visit ends, or anything on Zapier, where UpSeen has its own app. API docs for the rest.
Outrank
and outreview
your competition.
Every plan starts with 7 days of everything, free. After that, one plan priced per location, everything included.
- UpSeen Connect review messages on WhatsApp
- Inbox, AI agents reply
- Unlimited review replies
- Review removals filed
- Profile optimization, Q&A
- Rank heatmaps
- Competitor tracking
- Multi-location
- Monthly report
- Unlimited team members
- White label and custom email
- UpSeen Visits, coming soon
Three steps, then it runs itself.
Connect Google
Approve UpSeen from the Google account that manages your listing. Reviews and insights start flowing the same minute.
About 2 minutesConnect your booking system
Paste one link into the system you already take bookings or payments in. When a visit ends, UpSeen knows who to message.
About 10 minutesUpSeen runs it
Reviews answered, fake ones reported, customers messaged and their replies answered by your own AI agents, rankings tracked. You get a report and every conversation in one inbox.
Every day, without youQuestions, answered.
The short ones are here. For anything else, ask UpSeen below.
Who answers when a customer replies?
UpSeen does, in your voice, within a minute. An agent for each kind of message: a thumbs down gets an apology and the fix you pre-approved, and you are alerted; a booking question gets real slots; a question about hours, parking or the menu gets an answer from your own information, never a guess. Every conversation sits in your dashboard, you can take any thread over, and what you write teaches your agents. Anything sensitive comes to you first.
Is UpSeen safe to use with my Google Business Profile?
Yes. UpSeen works through Google's official Business Profile API using a connection you approve from your own Google account. Nothing is scraped and no password is stored. You can disconnect it from Google's side at any time.
How do the review replies work?
UpSeen drafts a reply to every new review using what it knows about your business and the review itself, in your tone. Replies post on their own; you can edit or remove any of them after. A review that breaks Google's rules, from someone who was never a customer, spam, or a competitor, is flagged instead of answered: UpSeen files the removal request with Google and tracks it until Google decides.
Do I have to approve anything?
No. UpSeen is hands off: replies post, removals get filed and the listing stays current without you. Everything it does is in your dashboard, and you can edit or remove any of it after, or switch any automation off.
What does UpSeen Connect send my customers?
After a visit, one short WhatsApp message with a photo greeting carrying the customer's first name, then a one-tap poll: thumbs up or thumbs down. A thumbs up gets your Google review link in the same thread; a thumbs down comes to you, not to Google. When they reply with a question or a booking, your agent answers in a minute and you see the whole thread. One follow-up at most. Stop requests are honoured instantly, and a customer is never asked twice inside a month.
Why WhatsApp instead of regular SMS?
SMS review tools blast from a short code or a rented number, so carriers treat the text as marketing and your customer sees a number they do not know with a STOP line under it. UpSeen Connect messages on WhatsApp, the app your customers already use every day: no carrier filtering, a real conversation thread, and they can reply the way they would to a person.
Is it against Google's rules to message customers for reviews?
No. Google allows businesses to ask for reviews. What it bans is paying for them, asking only the customers you expect to be happy, and fake reviews. UpSeen asks every customer after a visit, with no discount or gift attached. The whiteboard photo is a thank-you, and everyone gets one.
What is UpSeen Visits?
Coming soon. You launch an offer, like a free coffee on slow afternoons. Locals and micro-influencers nearby visit, check in at your register so the visit is verified, and capture an authentic photo. They earn the reward for the visit and the photo, never for a review or for posting anything on Google. With their permission, the photos land in your library to use on your website, social and your Google listing. Email [email protected] for early access.
Which booking or point-of-sale systems does Connect work with?
Anything that can send a webhook when a visit ends, which covers Square, Toast, Booksy, Vagaro, Mindbody, Fresha, Jobber, Housecall Pro and most others through Zapier, where UpSeen has its own app. Setup is a single link pasted into your system, and you see the first visit land live. Developers can call the API directly.
How does the 7-day trial work?
Sign up and you get the whole plan for 7 days: replies, removals, UpSeen Connect messages, heatmaps, the lot. No card, nothing to cancel. After 7 days, start the plan at $199 a month per location ($149 each from 5) or walk away.



