UpSeen Privacy Policy
This Privacy Policy explains how UpSeen ("we," "our," or "us") collects, uses, and protects your information when you use our website, platform, and services (collectively, the "Services"). By using UpSeen, you consent to the practices described in this policy.
Information We Collect
1.1 Account & Contact Information
When you sign up or interact with UpSeen, we may collect your name, email address, business name, phone number, and related information.
1.2 Google Account Data
To provide services, we connect to your Google Business Profile using Google’s secure OAuth authentication. We access your business listing information, reviews, and posts only as needed to automate features you’ve enabled.
1.3 Usage Data
We collect anonymized analytics and interaction data to understand how users engage with the Services, improve functionality, and ensure reliability.
1.4 Support Communications
If you contact us via email or in-app chat, we collect and retain that correspondence for support and quality assurance purposes.
How We Use Your Information
- To deliver and improve UpSeen’s Services
- To personalize your experience and automate features (like review replies or post scheduling)
- To provide technical support and respond to your inquiries
- To communicate updates, security notices, or important product information
- To monitor usage patterns and improve reliability
Data Sharing
We do not sell your personal data. We may share data with trusted service providers (like payment processors or hosting partners) strictly for the purpose of operating UpSeen. These providers are bound by confidentiality agreements.
We may also disclose information:
- If required by law or legal process
- To enforce our Terms of Service
- To protect our rights, users, or others
Data Retention
We retain your information as long as your account is active or as needed to provide our Services. You may request deletion of your data at any time by contacting [email protected].
Security
We take data security seriously. UpSeen uses industry-standard encryption, secure authentication, and access controls to protect your data. However, no system is 100% secure, so we encourage users to also protect their login credentials.
Your Rights
You have the right to:
- Access or update your personal information
- Delete your account and associated data
- Withdraw consent for specific features
For any privacy-related requests, email us at [email protected].
Third-Party Links & Tools
UpSeen may contain links to third-party websites or integrate third-party tools (like Google). This policy does not apply to those third parties. Review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes by email or in-app. Your continued use of UpSeen after updates means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 4438 Ingraham St, San Diego, CA 92109, United States